![]() His car had no sign, he had no uniform, he did not greet us, and he pulled our order out a hot bag that had someone else's food in it. While I was on the phone, the driver pulled up. At 7:33, we called again because no one had shown up and we had been standing down there for a while (about 20 minutes). No one ever called us so we went down stairs to meet the driver. ![]() The person I spoke to told me that our order was out for delivery. No one ever called me so I called them back again at 7:10 (an hour into this ordeal). The person I spoke to told me that our order was the next to leave the store. I called them at 6:55 (45 minutes later) to see if our order had left the store because no one had called me. for the driver to call me when they left because they are 6 minutes away and I needed time to get downstairs to meet them. Yesterday, we got some coupons in the mail for Blackjack Pizza so we decided to give it a try.Īt 6:10, I placed our order online. Remember, customers deserve respect, punctuality, and transparency, which were severely lacking in my experience with Blackjack Pizza. I hope my review serves as a warning for others, and I sincerely hope that the management of Blackjack Pizza takes this feedback seriously and makes significant improvements in their delivery service. Such disregard for their customers time and lack of communication is appalling. I urge everyone to be cautious when considering Blackjack Pizza for delivery. By the time we realized the situation, most other kitchens were closed, leaving us with very limited options for dinner. ![]() Waiting for more than two hours without any proper updates or accountability is unacceptable. This level of service is beyond ridiculous and highly unprofessional. They casually suggested canceling the order after wasting over 2 and a half hours of our evening. I called them once more, expressing my frustration, and their response shocked me. My daughter's excitement turned into disappointment, and we were left hungry and tired. This miscommunication was frustrating, to say the least.Īnother 40 minutes passed, and it was already 9:10 PM. I decided to call them again to inquire, and this time, they informed me that they had received another order and were waiting to deliver both together to Denver Grand Hyatt hotel. Concerned, I called the pizza place, and they apologized, promising that the order was on its way and would arrive in 15 minutes.Īt 8:30 PM, there was still no sign of the delivery. I called them because my daughter loves pizza, and they assured me they were delivering.Īround 6:50 PM, I placed an order, eagerly. I had an incredibly disappointing experience with Blackjack Pizza, and I feel compelled to share it with others to avoid similar frustrations. Late Night Restaurants in Central Business District. ![]() ![]() Late Night American Restaurants in Five Points.Denver International Airport Restaurants.Restaurants with Outdoor Seating in Denver.Restaurants for Special Occasions in Denver.Mediterranean Restaurants with Outdoor Seating in Denver.Hilton Tulum Riviera Maya All-Inclusive Resort.Wyndham Grand Cancun All Inclusive Resort & Villas.Hotels near Denver Museum of Nature & Science.InterContinental (IHG) Hotels in Denver. ![]()
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